Empowering South West Wales with Reliable IT & Telecoms Since 2012
ResQ IT is a leading provider of affordable, expert IT and Telecoms services for businesses and home users across South West Wales. Based in Crosshands, Carmarthenshire, we’ve been delivering reliable tech solutions since 2012 — helping clients stay connected, protected, and productive.
We support everything from server installations and remote backups to 4G broadband and laptop repairs, with a commitment to honest pricing, fast support, and clear communication.
What Makes Us Different?
Over a Decade of Experience
Trusted by businesses and families since 2012
Bilingual, Certified Engineers
Welsh and English-speaking technicians serving your community
Local & Reliable Support
We serve Carmarthenshire, Pembrokeshire, Swansea, Ceredigion and beyond
Affordable & Scalable Solutions
Whether you’re a small business or a rural homeowner, we’ve got you covered
Full-Service IT & Telecoms Partner
One team for everything: broadband, repairs, backups, servers, cloud services, and more
And much, much more
There are so many benefits of having a web team to help you and your brand / business.
Our Journey
Q1 – ResQ Achieves Prestigious IASME Cyber Essentials Plus Accreditation
ResQ proudly announces its recent achievement of being accredited by the Information Assurance for Small and Medium Enterprises Consortium (IASME) as a Certification Body for Cyber Essentials Plus. This prestigious recognition not only solidifies our commitment to providing top-tier cyber security solutions but also complements our existing approval as a Cyber Essentials Certification Body.
Q1 – ResQ Acquires Capital Network Solutions
In a strategic move to expand its network capabilities, ResQ has officially acquired Capital Network Solutions, enhancing its technological infrastructure and service offerings. This acquisition promises to significantly boost ResQ's operational efficiencies and customer service scope.
Q4 – ResQ Acquires Weald Computer Systems
ResQ broadens its IT service offerings through the acquisition of Weald Computer Systems, a key player in the industry. This strategic move enhances ResQ's capabilities and market reach in computer services.
Q3 – ResQ Acquires Newcode UK
ResQ expands its business portfolio by acquiring Newcode UK, a strategic move to enhance its technological capabilities. This acquisition positions ResQ for greater market influence and innovation in the tech sector.
Q1 – ResQ Becomes Safe Contractor Accredited
ResQ achieves Safe Contractor accreditation, affirming its commitment to health and safety standards. This recognition underscores ResQ's dedication to providing a secure working environment.
ResQ wins G-Cloud 13 framework contract
ResQ secures a victory in obtaining the G-Cloud 13 framework contract, enhancing its cloud services offerings.
ResQ Becomes an approved Crown Commercial Services provider
ResQ secures its status as an approved Crown Commercial Services provider.
ResQ becomes UKAS ISO 27001 and 9001 Accredited
ResQ attains UKAS accreditation for ISO 27001 and 9001, demonstrating excellence in information security and quality management.
ResQ becomes Cyber Essentials certified
ResQ achieves Cyber Essentials certification, bolstering its cybersecurity defenses.
ResQ Moves to new headquarters
ResQ Moves to new headquarters at old zen Internet Offices.
ResQ Doubles Staff
ResQ doubles its staff to provide better services.
ResQ Becomes Microsoft Certified Education Partner
Launch of our new brochure, download it here.
ResQ launches its new fresher website.
ResQ launches a new fresher website.
ResQ Becomes Microsoft Silver Partner
ResQ launches a new fresher website
ResQ launches its new fresher website.
ResQ partners with 3CX
ResQ have successfully passed all the requirements and qualifications and are now a Certified 3CX Partner. 3CX is an award winning PBX, delivering multiple features as standard at a fraction of the cost of a traditional PBX.
ResQ updates it's branding
ResQ gets a fresh look and presents it to the world.
ResQ takes integral role in next gen fuel trials for BP
BP and Afton Chemical carried out next generation fuel trials in Germany. The trials involved testing the fuels and capturing the data using specialist equipment installed in the cars. The cars used were Mercedes, and Volkswagen. Each week captured data was shipped to ResQ for analysis and conversion.
ResQ helps local engineering firm
ResQ helps local engineering firm [CNC Profile Engineering, Rochdale] go from pen and paper to keyboard and mouse.
CNC Profile Engineering was established in 1997 by two young engineers. The company started with a single CNC machine which was around 20 years old at the time and was setup in a small rented workshop. There was barely enough room to move let alone manufacture however the engineers strived to supply high quality products and on time. With their outstanding commitment and hard work, business picked up and they soon invested in a larger machine. By 1999 they had purchased a new mill and moved out and by the new millennium they had increased their manufacturing capabilities and purchased the company they originally worked for.
CNC Profile Engineering was established in 1997 by two young engineers. The company started with a single CNC machine which was around 20 years old at the time and was setup in a small rented workshop. There was barely enough room to move let alone manufacture however the engineers strived to supply high quality products and on time. With their outstanding commitment and hard work, business picked up and they soon invested in a larger machine. By 1999 they had purchased a new mill and moved out and by the new millennium they had increased their manufacturing capabilities and purchased the company they originally worked for.
ResQ wins its first contract
ResQ gets its first contract providing support services for Suzuki.
ResQ First Website Launched
ResQ launches its first website.
ResQ Established
ResQ Established and Registered with our first logo.